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Time and Material Services

 

Corporate
On - Site:
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Networks - $65 per hour plus parts

Computers - $55 per hour plus parts

Printers & Monitors - $55 per hour plus parts

Travel time is portal to portal - No charge for
mileage or parking

Overtime work at time and a half (150%) of normal

Maintenance Support Contract services available at
reduced flat rates

1 hour minimum labor charge per service call

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Corporate
Block Time Rates

Printers & Monitors

Computer Service

Network Service

10 hrs @ $50 ($500) 10 hrs @ $50 ($500) 10 hrs @ $60 ($600)
20 hrs @ $45 ($900) 20 hrs @ $45 ($900) 20 hrs @ $55 ($1100)
40 hrs @ $40 ($1600) 40 hrs @ $40 ($1600) 40 hrs @ $50 ($2000)
70 hrs @ $35 ($2450) 70 hrs @ $35 ($2450) 70 hrs @ $45 ($3150)
 . Block time must be paid in advance 
   . 1-hour minimum labor charge apply  
  . Overtime charged at time and a half 
      . Parts will be billed separately as used  

Home Office Services

word1.jpg (8218 bytes)The following services are NOT included in the basic PC Installation Set-Up Service but are available for an additional fee: scanner set-up, digital camera set-up, software installation, component upgrades, telephone line installation, and recovery disk creation.

                    UPGRADES                                HOURLY RATE

Additional Hardware Installation Services

$ 55.00

Software Installation Services

$ 55.00

CD-ROM Software Installation Services

$ 55.00

Memory Installation Services

$ 55.00

Peripheral Set-Up & System Configuration

$ 55.00

Modem Installation Services

$ 55.00

Drive Installation Services (Hard Drive/Floppy Drive/Zip Drive

$ 55.00

CD-ROM/Tape Drive Installation Services

$ 55.00

Scanner or Digital Camera Set Up Services

$ 55.00

Telephone Line Installation Services

$ 75.00

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'Free' May Mean 'Unappreciated'

Many of our IT consulting professionals are struggling to justify their paychecks. Odd as it may seem, charging for services may be the best way to become appreciated. We are convinced that it pays to evolve the help desk and customer support services toward a more efficient, cost-effective company-wide benefit. That includes a range of alternatives, from educating clients about the value of our consulting professionals to the technical support they are getting from the help desk -- and to the actual revamping of the funding structure that supports them. The best approach will reflect our corporate culture -- as well as our customer support and help desk values. 

 

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