This page contains answers to the most Frequently Asked Questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures.  Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time.  Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

1. How do I ...?
2. Where can I find ...?
3. Why doesn't ...?
4. Who is ...?
5. What is ...?
6. When is ...?

How do I ...?

    This is the answer to question number 1 above.

Where can I find ...? 

    This is the answer to question number 2 above.

Why doesn't ...?

    This is the answer to question number 3 above.

Who is ...?

   This is the answer to question number 4 above.

What is ...?

    This is the answer to question number 5 above.

When is ...?

   This is the answer to question number 6 above.

                           

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